Fees and Funding

Storybook Physiotherapy is a private fee for service; however your child may be eligible for a rebate based on the funding options as listed below.

Rebates & Funding:

National Disability Insurance Scheme (NDIS)

We can provide services to:

We charge in accordance with the standard NDIS rates for all families to ensure we provide a fair service for all NDIS clients.

Rates are as follows:

Medicare

You may be eligible for a Medicare rebate of up to 5 sessions per calendar year if your child has a chronic condition (>6 months duration). Your GP is able to refer you for this under the Chronic Disease Management Plan (previously called the EPC plan). This reduces the out of pocket cost per session. Please note we charge a gap fee so you will have some out of pocket expenses. Medicare rebate per session is $56.00

Private Health Fund

Fees may be claimed through Your private insurance extras cover. The amount may vary depending on your plan and insurer.

Our Fees:

Clinic Fees

 Storybook Physiotherapy is a private fee for service clinic. Accounts are payable on the day of consultation. Please note an initial 25% deposit is required at time of booking to secure your appointment. 

For virtual consultations the fee amounts are the same and are paid at the time of booking. 

Cancellation Policy

We ask that you notify us if you are unable to attend an appointment prior to your childโ€™s appointment. Cancellations less than 24 hours or a no show will incur a full service charge.

If you wish to cancel please contact us asap.ย 

Sessions take place in our clinic in Sunbury, Melbourne, Victoria. Additionally, we offer virtual services for your convenience.

Initial evaluations typically last around 60 minutes, while follow-up visits are approximately 45 minutes.

To ensure a smooth first consultation, complete the provided intake form, compile any relevant reports, and send these documents to [email protected].

Please ensure your child wears something comfortable, along with shoes where applicable.

Our specialisation spans from newborns at seven weeks old to children up to 16 years of age.

No referrals are needed for physiotherapy treatment since we serve as the first point of contact.

You have several options:

We accept self-managed and plan-managed payments for NDIS funding. Invoices are sent weekly. If you’re claiming private health insurance, we can provide a receipt for bank transfers or cash payments.

Find out more about our Fees and Funding here.

We understand that life can be unpredictable. To reschedule or cancel an appointment, please provide at least 24 hours’ notice. This allows us to optimise scheduling and assist other families. If emergencies arise, contact us as soon as possible, and we’ll do our best to accommodate your needs without imposing a cancellation fee. Reach out to us by phone on 0419 090 970 or email at [email protected] to manage appointment changes efficiently and help us maintain our high standard of care for all families.